Giving Feedback That Delivers Results & Navigating Difficult Conversations
Total Credits: 1 including 1 General
- Average Rating:
- Not yet rated
- Competency/Category:
- Communication | Leadership & Navigation | Relationship Management
- Faculty:
- Jill Schiefelbein
- Course Level:
- All Levels
- License:
- Access for 30 day(s) after program date.
Description
Being a leader often requires having difficult conversations and negotiating the boundaries of relationships and organizational needs. Navigating conversations where one person wants another to change behavior can be quite tricky. How do you do this in the most effective way, without making it personal, and in a way that simultaneously gets buy-in and results in direct action? In this session, we'll uncover a handful of strategies to drive results with your communication.
Basic Course Information
Learning Objectives- How to keep feedback discussions from getting heated or personal
Major Subjects
- leadership
- communication
- performance
Course Materials
| Important CE Recertification Credit Information (0.47 MB) | Available after Purchase | ||
| Giving Feedback Slides (1.9 MB) | 12 Pages | Available after Purchase |
Faculty
Jill Schiefelbein Related seminars and products: 7
Jill Schiefelbein, The Dynamic Communicator(R), thrives at the intersection of communication, education, and technology. From analyzing classified documents obtained from military raids of terrorist camps to assess jihad messaging strategies, to teaching business communication for 11 years at the largest university in the country, to starting and managing an online education office serving 60,000+ students, to her own award-winning entrepreneurial ventures, Jill successfully creates and executes communication strategies help people and companies solve problems, retain and develop consumers, and enhance the bottom line.
Jill is co-author of the textbook Business and Professional Communication in the Global Workplace, has a widely viewed presence on YouTube, and is an official video partner and contributing writer for Entrepreneur(R). Her next book, Dynamic Communication: Strategies to Grow, Manage, and Lead Your Business, will hit bookstores in May 2017. Learn more at http://thedynamiccommunicator.com and follow Jill on Twitter @dyanmicjill.
Dates
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Sat, Jan 23, 2021 - 01:00pm to 02:07pm CST
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Tue, Feb 09, 2021 - 03:00pm to 04:07pm CST
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Tue, Feb 16, 2021 - 09:00am to 10:07am CST
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Thu, Mar 11, 2021 - 11:00am to 12:07pm CST
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Wed, Mar 31, 2021 - 01:00pm to 02:07pm CDT
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Tue, Apr 13, 2021 - 03:00pm to 04:07pm CDT
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Fri, Apr 30, 2021 - 09:00am to 10:07am CDT
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Fri, May 14, 2021 - 11:00am to 12:07pm CDT
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Mon, May 24, 2021 - 01:00pm to 02:07pm CDT
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Fri, Jun 11, 2021 - 03:00pm to 04:07pm CDT
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Thu, Jun 24, 2021 - 09:00am to 10:07am CDT
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Tue, Jul 13, 2021 - 11:00am to 12:07pm CDT
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Wed, Jul 28, 2021 - 01:00pm to 02:07pm CDT
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Mon, Aug 09, 2021 - 03:00pm to 04:07pm CDT
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Fri, Aug 20, 2021 - 09:00am to 10:07am CDT
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Wed, Sep 15, 2021 - 11:00am to 12:07pm CDT
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Thu, Sep 23, 2021 - 01:00pm to 02:07pm CDT
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Wed, Oct 13, 2021 - 03:00pm to 04:07pm CDT
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Sat, Oct 23, 2021 - 09:00am to 10:07am CDT
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Thu, Nov 11, 2021 - 11:00am to 12:07pm CST
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Tue, Nov 23, 2021 - 01:00pm to 02:07pm CST
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Sat, Dec 11, 2021 - 03:00pm to 04:07pm CST
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Wed, Dec 22, 2021 - 09:00am to 10:07am CST
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Additional Info
Basic Course Information
Advanced Preparation NoneCourse Developer Jill Schiefelbein
Designed For Anyone responsible for providing feedback in the workplace
Prerequisites None
Additional Information
Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 1 HR (Business) credit towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 1 PDC. For more information about certification or recertification, please visit shrmcertification.org.
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