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Live Webcast Replay

Giving Feedback That Delivers Results


Total Credits: 1 including 1 General

Average Rating:
   3
Competency/Category:
Communication |  Relationship Management
Faculty:
Jill Schiefelbein
Course Level:
All Levels
License:

Dates


Description

Giving feedback is one of the most important tasks you do as a leader, manager, colleague, or peer. But giving feedback is often misinterpreted or not acted on. If you want to give feedback that yields results, then you need to know the five rules for giving feedback that will help you better communicate.

Basic Course Information

Learning Objectives

*Learn five rules for giving feedback

*Understand the difference between behavior, character, and personal feedback

*Navigate giving feedback to those above you, below you, and your peers


Major Subjects

*public speaking

*communication

*personal development

*management

*presentation

*business growth

*sales

*consumer relations

*customer service


Course Materials

Faculty

Jill Schiefelbein's Profile

Jill Schiefelbein Related Seminars and Products


Jill Schiefelbein is an award-winning entrepreneur, author, and communication strategist. She taught business communication at Arizona State University for 11 years before venturing into entrepreneurship. Jill’s business, The Dynamic Communicator®, helps organizations navigate the physical and digital communication spaces to attract customers, increase sales, and lead more impactful teams. Her latest book, Dynamic Communication: 27 Strategies to Grow, Lead, and Manage Your Business hit stores March 2017. Jill is currently pursuing her doctorate degree at the University of South Florida's Muma College of Business, where she's studying the impact of artificially intelligent video avatars in the customer experience lifecycle in business-to-business sales--an exciting new field of study at the intersections of synthetic media, communication, and relational commerce.


Additional Info

Basic Course Information

Advanced Preparation

None


Course Developer

Jill Schiefelbein


Designed For

Anyone who gives feedback and needs results 


Original Recording Date
Prerequisites

None


Additional Information

Complaint Resolution Policy Please contact Jessica Vieira with any complaints at jessica.vieira@acpen.com, (617-519-6790).
Course Registration Requirements Online Registration
Instructional Delivery Method Group Internet Based
Refund/Cancellation Policy Please contact the HREN help desk 1-877-602-9877 or help@HREducationNetwork.com if you wish to cancel your attendance for a previously purchased webcast and are requesting a refund or transfer.
HRCI Accreditation Information HR Education Network is a recognized provider of recertification credits. HR Certification Institute® pre-approved this program for 1 HR (General) credit towards aPHRTM, PHR®, PHRca®, SPHR®, GPHR®, PHRiTM and SPHRiTM recertification.
SHRM Accreditation Information HR Education Network is recognized by SHRM to offer SHRM-CP or SHRM-SCP professional development credits (PDCs). This program is valid for 1 PDC. For more information about certification or recertification, please visit shrmcertification.org.

Reviews

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1

Overall:      4.7

Total Reviews: 3

Comments

Dianna C

"I enjoyed the speaker and the information very much. Very satisfied and I took lots of notes, and plan to use the information learned. "